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10 +sec to first byte
11-04-2014, 11:52 PM (This post was last modified: 11-04-2014 11:56 PM by jaccobb.)
Post: #4
RE: 10 +sec to first byte
The store is hosted on Apache server, so I have access to files from the Plesk desk and FTP. We don't really have a developer relationship but can probably find someone. I'm more R programmer than web designer but could I potentially trap this by examining the code with Firebug?

That makes sense. Looking at the load time details it says that about 10 seconds is being consumed by "waiting".

(11-04-2014 02:34 AM)pmeenan Wrote:  Ignore all of the PageSpeed recommendations, they are going to be for making the front-end faster (everything after the first byte).

You also don't need an "optimization package" whatever that is.

Something is very broken with the code on the server. Do you have access to the actual application code and a developer that can look into it? For something that is reliably taking that long my first guess would be that the server code is trying to talk to another server and timing out and you just need to figure out what it is.

ha. Thanks for the pointer. I'll be going back to the vendor and pressing them a little. My take is they deliberately left something in the code that could easily be removed.

Thanks for the helpful advice.

(11-04-2014 03:47 PM)GreenGecko Wrote:  The cynic in me says the vendor will be removing that 'sleep 10' commend from index.php file when you pay for that package (:

As well as following Patrick's suggestions, it could also be a delay caused by the server infrastructure. I get the feeling that you're running a shop on shared hosting, and most modern eCommerce packages ( I work mainly with Magento, and have never used X-cart so take this with the proverbial pinch ) need shedloads of memory and CPU power to efficiently drive the database and PHP. You'll probably find that the best move forwards is to go for your own server - dedicated or virtual - which will provide you with the ability to view into what's going on and where the bottlenecks may be.
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Messages In This Thread
10 +sec to first byte - jaccobb - 11-03-2014, 08:15 AM
RE: 10 +sec to first byte - pmeenan - 11-04-2014, 02:34 AM
RE: 10 +sec to first byte - jaccobb - 11-04-2014 11:52 PM
RE: 10 +sec to first byte - GreenGecko - 11-04-2014, 03:47 PM
RE: 10 +sec to first byte - pmeenan - 11-05-2014, 04:00 AM
RE: 10 +sec to first byte - jaccobb - 11-07-2014, 12:45 AM

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