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Please help, what is wrong with my page?
09-03-2015, 10:13 PM
Post: #6
RE: Please help, what is wrong with my page?
(05-16-2015 09:56 AM)rcheltrvel Wrote:  Hi,

New here and wanted to see if anyone might have some insight into what is going on with my site/page. My sales are very consistant on my site and then I have days where there are just no sales at all and no dropped carts, etc... despite the same amount of traffic. Talking going from three days of $800-$1000 in sales and then the next day nothing. When I check the nothing days, there seems to be major page load issues. 7 seconds, 8 seconds, 10 seconds, 20 seconds on various product pages. My shopping cart (3dcart), refuses to take any responsibility to what might be going on. I do a lot of analysis and I have come to the conclusion that images needs to be optimized better, but also there may be issues with the code from my cart, the css, scripts, etc... Any help would be greatly appreciated!

Here is an example page...

Thanks, Rachel (

Without catching it in a bad state it is hard to say for sure where the performance problems are. If the product pages are incredibly slow then it may not be the shopping cart provider depending on how they are integrated.

If you can run a bunch of tests when you see it slow and share those results it will help identify where the problem is though if it's something on the back-end for the base page content then you won't get a lot of detail from the outside.

I highly recommend installing some performance reporting code that will report on the site performance as people use it (RUM as we call it).

Soasta's mPulse is the best for reporting overall page performance and can provide details about which pages, when and what part of the page load is taking a long time (and is free for low-medium volume sites):

If your servers are not running on shared hosting and you can install software/configure them then I also highly recommend installing New Relic. It will give you details about the performance of the server code itself and any back-end external dependencies. It is a free trial for the full solution for 30 days but can also be used indefinitely for free if you don't need all of the features:
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RE: Please help, what is wrong with my page? - pmeenan - 09-03-2015 10:13 PM

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